Solution Case Studies

ZACD Investments Pte. Ltd., Singapore

Fund Management Application and Portal

SA-Corporation, Minneapolis, MN, USA

Service CRM

Indorama Ventures Ltd., (30 countries), HQ Bangkok

Global HR Application

ImagenScience Pte. Ltd, Singapore

Research Collaboration Portal

ZACD Investments Pte. Ltd., Singapore

Fund Management Application and Portal

Established in 2005, ZACD Group Limited is an integrated asset manager, listed in Hong Kong (HKEX: 8313) and headquartered in Singapore, offering integrated solutions across the real estate value chain in the Asia Pacific region. The core of ZACD’s operations is in managing financial investments from individuals into funds that invest into real estate projects. ZACD had contracted another software vendor to build a portal application for investors to view the performance of their investments. The software had several problems requiring an alternate to be developed.

Kallos Technologies Pte. Ltd. with its low code driven development platform – Stragiliti.com offered the best solution in terms of speed, quality, and price. An application of this nature would typically take over a year to develop and Kallos promised to complete it in three months.

Kallos not only built the investor portal development on time, but also built ground up the core fund management process during the period. This was required to ensure integrity of the data being viewed by investors. In addition, it developed native mobile applications for investors to access using their Android or iOS phones. Kallos also provided support to load 10 years of past data into the system, so that investors could see the performance of the funds they invested in right from the inception.

Kallos honoured the timeframe, cost, and quality commitment of delivering and making the application go live in three months. It was able to deliver in such aggressive timeframes and quality because a large part of the development process was automated utilizing the low code platform (Stragiliti.com) that it owned.

In addition to developing and implementing the application, Kallos is also hosting and managing the application on the cloud on behalf of the client. The system is live since December 2019.

 

Testimonial by Darren Chew, Company Director

"Kallos was able to deliver rapidly and with a lot of flexibility because of the rapid application platform "Stragiliti" that they used to assemble the application. The system has been operational for over six months and down time has been near zero, quality and ruggedness of the developed software – very good, and we have not faced any privacy or security issues so far."

 
 

Indorama Ventures Ltd., (30 countries), HQ Bangkok

Global HR Application

Indorama Ventures Ltd. https://www.indoramaventures.com is a world-class chemicals company and a global integrated leader in PET and fibers, serving major customers in diversified end-use markets. It has operations in over 70 locations in over 30 countries around the world.

Human Resources is highly decentralized with each unit or plant managing their own processes and running their own system. However, at the Corporate there were important global functions that required reporting of HR activities and related information to multiple stakeholders. Being a listed company and a member of the Fortune 1000, it has critical reporting requirements to Stock Markets in Thailand as well as several sustainability related reports to international investors. Internal Management reporting and analysis was also crucial for decision making.

Aggregating information across all locations was proving to be major problem. Each location or unit would send the information in different formats, with different meanings and would often be delayed because each location had a different system. It took a lot of follow up to obtain the information, and subsequently a lot of time to clean the data, convert it into common formats and load it to the various reports needed for different stakeholders. The whole process took more than 2 months to complete and hence each monthly report was more than two months delayed. Information that reached so late was of little use for decision making and hence there was an urgent need for a system to automate.

Kallos Solutions was given the responsibility to provide a solution for this. The initial effort was in establishing a common structure, formats, and meanings to reports that were coming from all locations. The standardized structure and meanings where then burnt into a software that allowed each location to upload data immediately after the period was over. Algorithms to aggregate the data were designed and a data mart to store the aggregated data for access. Suitable reports and analytics were defined for different stake holders to use.

Kallos developed the application rapidly (in a few months) using its rapid application development platform (www.Stragiliti.com). Once developed, the application was tested and accepted. Transitioning to the new system had to be done in stages. First, standard master data had to be loaded. Then a few locations/ plants in Thailand started using the system, and then it was extended to all locations around the world. Over a period of a few months the loading, processing and analysis occurred on a regular monthly basis.  The application was initially hosted on the Microsoft Azure environment by Kallos in Singapore, but later moved to Europe to cater to enhanced privacy and security needs related to GDPR.

Once used on a regular basis, loading, and reporting for a period could be completed within 10 to 15 days of the previous month end – this was in comparison to the two months plus that it took earlier. The resulting data and reports were accurate, dependable and several high-quality decisions could be taken by Senior Management, HR Management, Segment/ Division heads as well as Regional heads from a business operations perspective. Statutory and compliance reporting became far easier and accurate.

The system is currently operational and live for over two years.

Testimonial by Sanjeev Bhatia, Global Vice President of HR

“Over a period of two years they have rapidly developed and supported many of our Global HR applications - like Global Data aggregation tools to assimilate data from 70 subsidiaries spread worldwide, Analytics and Dashboard, Global Employee Survey and Global Compensation. They were able to deliver quickly because of a rapid enterprise application development platform they use. The platform gave speed and flexibility and handling our unique needs. They also have a full suite HR and Workforce Management software that is being used by a few of our subsidiaries. I would recommend Kallos Solutions to anyone who needs complex HR applications to be built.”

 

SA-Corporation, Minneapolis, MN, USA

Service CRM

Software Analysts Corporation (https://www.sa-corporation.com) is an established software solutions company based in Minneapolis, Minnesota, USA. They provide high quality software solutions and professional services to clients across USA. For special situations, they outsource the development of software to offshore partners like Kallos Solutions (Stragiliti).

One of their customers, CCS (https://www.yourccsteam.com) a large first line customer support and call center provider in Minnesota required a custom portal developed for its end client. CCS would be the first line of support for its customers, in which most of the first line queries would be solved, and the end client would need to provide support only if there was a deeper technical issue. Because its end client was a large one, CCS decided to provide a custom portal for the client so that they could track the progress of all the calls being processed – current status as well as history.

The data for the calls were available from the communication equipment – which involved call details, statuses and even recordings. All these were extracted and delivered to the portal for the customer support managers and end client to view.

Kallos leveraged Stragiliti, its low code platform to rapidly develop this application in short time frames. The client accepted the solution and made it available for their internal team as well as their end client to use the application.

Testimonial by Srikanth N, CEO

"Kallos leveraged their rapid development platform (Stragiliti.com) to deliver the customer service CRM solution needed, in rapid timeframes. We are happy with the quality and the business results achieved during the delivery"

 

ImagenScience Pte. Ltd, Singapore

Research Collaboration Portal

ImagenScience is a start-up whose focus is to provide a collaborative environment online for researchers in various labs around the world, to connect and collaborate with each other. It was founded by Dr. Alessandra Calvi an expert in Cell Biology with extensive experience well known research labs around the world, including UCL UK, Kings College, London and AStar Labs, Singapore.

Being a start-up, it was important that the portal should be build rapidly, with a small budget and iteratively so that feedback could be obtained from potential labs and users during the development process. Kallos Technologies with its rapid development low/ no code platform www.Stragiliti.com was able to offer short time frames, flexible commercial terms and provide multiple iterations of the version during the development of the product, and hence it was chosen.

Kallos built the portal in a short timeframe. It developed a user interface which was designed by a specialist external UI designer. It was able to offer an iterative prototyping mechanism which was very useful during the development of a new product. Feedback from actual users could be incorporated faster.

In addition to developing and implementing the application, Kallos is also hosting and managing the application on the cloud on behalf of the client. The system is on pilot mode currently.

Testimonial by Alessandra Calvi, Ph.d. Director

"Kallos was able to deliver rapidly and with a lot of flexibility because of the rapid application platform – Stragiliti.com that they used to assemble the application. Kallos also has a high-quality development team."